Refund policy

Returns & Refunds Policy

We want you to love every inch of fabric you get from Thousands of Bolts! 💛 If something isn't right with your order, please let us know within 10 days of delivery, and we'll work to make it right.

✂️ Cut Fabric

Fabric that has been cut, washed, or altered by the customer cannot be returned or exchanged. All returns are subject to the conditions outlined in this Refund Policy.

Return Address:
Thousands of Bolts
240 High Street
Washingtonville, OH 44490

By checking the terms and conditions box at checkout, you acknowledge and agree to this policy.

🐿️ Oops! Something Not Quite Right?

Received the wrong fabric, a flawed cut, or a damaged item? We're here to help!

Contact us through our Contact Us page, reply to your order email, or email customercare@1000sofbolts.com within 10 days of delivery.

Please include your order number and a photo, if possible. We'll send a replacement if it's available or issue a refund for the affected item.

We'll get things stitched back together! 💛

📏 Fabric Shortages

Our website displays real-time inventory, but occasionally a bolt may contain less fabric than expected.

  • We never substitute a different fabric without your approval.

  • If your cut is short, we'll refund the exact amount missing, even if it's just one inch!

  • We'll typically notify you by email before shipping an order with a shortage.

  • For sale fabrics, we'll ship the remaining available yardage and automatically refund the difference without contacting you first.

Any shortage concerns must be reported within 10 days of delivery.

🧵 Precuts & Panels

Precuts—including fat quarters, charm packs, jelly rolls, layer cakes, and bundles—and fabric panels may be returned only if defective, within 10 days of delivery.

Please contact us first to obtain a Return Merchandise Authorization (RMA) number. Returns sent without an RMA number cannot be accepted.

📦 Return Shipping & Fees

  • Original shipping charges are nonrefundable.

  • Customers are responsible for return shipping unless the return is due to our error.

🌰 Final Sale Items

The following items are final sale and cannot be returned or exchanged:

  • Clearance merchandise

  • Bobbin's Stable Stash Dash merchandise

  • Gift cards (also not redeemable for cash, except where required by law)

💳 Refunds

Approved refunds are issued to your original payment method, generally within 5–10 business days, depending on your financial institution.

If you earned Nutty Bolt Club loyalty Nuts on a refunded purchase, those Nuts will be deducted from your rewards balance.

Questions? We're All Ears! 🐿️

Email us at customercare@1000sofbolts.com. We're always happy to help!

Thousands of Bolts … Only One Nut!